Support

FightCue wakes you before the fight you picked. Here's how to make sure it does.

Questions or problems: email support@fightcueapp.com. Tell us your phone model, the fight and what happened.

Test your alarm first

Open the app, go to Settings and tap Test my alarm. Lock your phone and switch it to silent. It should ring about 10 seconds later. Do this before your first fight night.

Why did my alarm ring early?

Nobody knows exactly when a fight will start. It starts when the one before it ends, plus walkouts and introductions, and a quick knockout can bring everything forward by 15 minutes. So FightCue would rather ring a little early than late:

• 5 min alarms ring when the fighters start walking out, usually 5 to 8 minutes before the fight. On the early prelims they ring when the fight before ends.
• 10 and 15 min alarms ring from an early estimate that assumes quick fights and short breaks. On a card with long fights they can ring 5 to 10 minutes earlier than you asked.
• If your phone loses its connection, alarms ring at the earliest realistic time rather than wait for an update that might not come.

Start times are estimates, never guarantees: a card can also run faster than anything we've seen.

Keep alarms reliable on Android

• Allow notifications when the app asks.
• Turn on Alarms & reminders for FightCue (the app opens the right screen). Without it Android won't let any app set an exact alarm.
• Allow full-screen notifications to get the big alarm screen over your lock screen. The alarm rings either way.
• Set battery use for FightCue to Unrestricted (Settings → Apps → FightCue → Battery). On Samsung, make sure FightCue isn't in "Sleeping apps" or "Deep sleeping apps". On Xiaomi, Oppo, OnePlus and Huawei, allow autostart and background activity.
• Don't Force stop the app in Android's settings: that blocks alarms and updates until you open it again. Swiping it out of recent apps is fine.
• Turn your alarm volume up. Alarms use the alarm volume, not the ringer.

Keep alarms reliable on iPhone

• iOS 26 or later: alarms ring like the Clock app, even on silent or in a Focus. Allow alarms when asked (Settings → Apps → FightCue → Alarms).
• Allow notifications, including Time Sensitive ones, so updates get through a Focus.
• Leave Background App Refresh on for FightCue, and turn Low Power Mode off on fight night. Both let the app move your alarm as the card runs.
• On fight night, don't swipe FightCue away in the app switcher. iOS stops background updates to apps you swipe away, so your alarm can't follow the card and rings at its early time instead.
• Older iOS: we send a loud, repeating notification instead of an alarm. It can't ring through silent mode, so keep silent off on fight night.

Something else

• A fight was cancelled or changed. We follow the card live. If your fight is cancelled the alarm turns off and you get a notification. If an opponent changes, your alarm stays on.
• Times look wrong. Times show in your phone's time zone. Check the time zone in your phone's date and time settings.